Rarely do I have a spa experience these days which amazes me. But the three hour Royal Sphatika Signature Experience at the pristine clean and inviting Sphatika Spa near Columbus Circle did just that.
Rarely do I have a spa experience these days which amazes me. But the three hour Royal Sphatika Signature Experience at the pristine clean and inviting Sphatika Spa near Columbus Circle did just that.
During dinner with Ian Brewis, who runs all of the Chi spas for Shangri La, we began discussing spas in Vegas and Macau. He had just come from Las Vegas where the Hong Kong-based Shangri La brand is apparently looking at possibilities for a new hotel and spa.
We talked about how Asians – and especially the Chinese – really like to gamble and why he anticipates that a Shangri La in Las Vegas would be a home run. Just like many Americans who traveled to China in the past 20 years prefered to stay in American style hotels (think Hilton, Marriott, etc.), the Chinese, who are now beginning to travel outside of China, are looking for a familiar hotel brand. Ta da! Shangri La.
Then the very next day I read this article in the NY Times, “Las Vegas Caters to Asia’s High Rollers” which explains that “Casino operators have long recognized that a large number of Asians, especially Chinese and Chinese-Americans, are avid gamblers.”
Hmmm…put me down for some Shangri La stock.
Besides enjoying Ian Brewis’s British sense of humor, our dinner conversation was also insightful. First, I learned that the beautiful well known photograph of the first Shangri La Chi spa in Bangkok – the one with all the bold red colors, two massage tables, high quality woods, etc. – was not an actual spa suite at all. It was a prototype! Apparently they first build a prototype of their rooms to make sure that all of the details work out, and then use it as a model for the construction workers – kind of like building it twice. It makes sense that this is one of the reasons that the workmanship in their spas is so noticeably superior.
And then we discussed the popularity of gambling among Asians – especially the Chinese – and how this is affecting the spa world…
Dinner with Ian Brewis, head of the Chi Spas from the Hong Kong-based Shangri La group, is always a lot of fun because Ian is a lot of fun. (Good thing too, since I surprised him in Shanghai by using the Shangri La website as an example during my speech on spa website design. The conference was held at the Shanghai Shangri La and it seemed fitting to use them as an example, so I showed a photo of their website every few years from inception. Hint, you can go to a website called http://www.waybackmachine.org/ and do this for almost any website.)
Ian was in New York for a few days and stopped by to see our offices and catch up. I remember meeting Ian for the first time when I attended the European ISPA conference held at Celtic Manor – it must have been in the mid 90′s. I was on a pre-conference tour of UK health farms at the time and we stopped at Grayshott Hall where he was the spa director. I remember thinking that Grayshott was a bit like a haunted house at the time but apparently they have remodeled extensively, and Ian tells me it is really quite something now. From a glance at their website, I can see that it has a totally new, even “hip” look.
During my short visit to the Cliffs Communities in South Carolina last weekend, six of us had the chance to go via helicopter to see all of their communities from the air. It was a beautiful sunny day so we were able to see all of their golf courses, the lakes, miles of the nature preserve, the home sites, the pools, etc.
One of the highlights for me was when we touched down alongside their organic gardens. I had asked if it was possible to see their gardens earlier in the day – not realizing it would necessitate a helicopter and a walk in high heels through dirt. But it was truly worth it. We had a tour with two of the gardeners one who was in charge of the flowers and the other who tends the fruits and vegetables. Flower arrangements and fresh produce are all used in the property’s club houses and restaurants. It was the first time I learned about vegan organic gardening. Later I looked it up on Wikipedia. Makes sense…if health is the goal, not using animal products in the fertilizer seems like another step in the right direction.
Apparently the organic gardens are fairly new to the communities and already they are producing more than can be used in the restaurants and club houses. So now they hold a “green market” periodically so homeowners can also buy fresh produce right from the garden. I have to say…this is another level of spa lifestyle living.