Is wellness part of spa, or is spa part of wellness? This question came up during a panel discussion I participated in at the Washington Spa Alliance several months ago. I was surprised that we didn’t all agree on the answer. I have been equally surprised that some people have questioned why we are putting [...]
Am currently attending the ISPA conference in Orlando, Florida. It was an honor to be named their 2012 Visionary Award recipient. While I didn’t have a lot of time to prepare remarks since my trip to India ended on Saturday and ISPA began on Sunday, I did jot down some thoughts and shared them with [...]
Fake Reviews on Websites – Advice for SpasTake Control of Your Spa’s ‘Online Reputation’ – It’s An Important Way to Drive New BusinessBy Susie Ellis, SpaFinder Insider A cosmetic surgery company, Lifestyle Lift, that told its employees to post fake positive consumer reviews on the Web, has been fined $300,000 for fraud. Wow…that’s attention getting. [...]
Massage at a Spa Pet Peeve Susie Ellis SpaFinder Insider Is it just me or do other people have issues with this? I am at a spa in my robe and slippers heading to the massage room with my therapist. After reaching the treatment room, the massage therapist says “now I will step out of [...]
Joan Lunden’s Spa Camp is a Dream Come True for Her and for Us!By Susie Ellis, SpaFinder Insider A few months ago Joan Lunden, of Good Morning America fame, visited us here at our SpaFinder offices with some of her staff. We were to learn about her summer “spa camp” for women and she would [...]
Hot Spas in LA: Century City Fitness Club & Spa, Obaji Skin Health Institute and Voda Spa – One is Extremely Hot!
Hot Spas in LA: Century City Fitness Club & Spa, Obagi Skin Health Institute and Voda Spa – One is Extremely Hot! By Susie Ellis After the ALIS event (American Lodging and Investment Summit), I had just enough time to visit three spas in the LA area before my flight back to New York. The [...]
Spa Headwinds, Spa Tailwinds….Which are Strongest? by Susie Ellis Day two of the American Lodging and Investment Summit (ALIS) here at the Hyatt Century Plaza in LA. There are great speakers and mostly business topics – economics, research numbers, forecasts, etc. I found the following comparison a good way to summarize what I have been [...]
Believable Tan from a Sunless Spray-Tan Salon or Spa? by Susie EllisSo we are heading into New Year’s again and hoping to eradicate memories of last year’s disastrous New Year’s Eve festivities. We went to a country club party here in Palm Desert after which Peter went into severe depression. He thought the whole event [...]
My Analysis of some of the Recent 2007 ISPA Spa Industry Study: Learning about Day Spas, Resort/Hotel Spas, Medical Spas, etc.
My Analysis of some of the Recent 2007 ISPA Spa Industry Study: Learning about Day Spas, Resort/Hotel Spas, Medical Spas, etc. by Susie Ellis The one good thing about coming down with a cold on Thanksgiving is that you don’t eat as much and you get to catch up on your sleep – and some [...]