Tag Archives: Global Spa Summit

Medical Tourism Taking a Back Seat to Wellness Tourism

WellnessTourismReport Medical Tourism Taking a Back Seat to Wellness TourismI rarely do this, however am making an exception in this case because I feel it is that important.  Rather than just giving you a link to an article, I am retyping the entire article here for you (with attribution, of course).  It is from today’s (Feb 20, 2012) Manila Standard Daily newspaper and  titled, Tourism plan zeroes in on ‘wellness.’

The reason this is important is because it shows that what the research from the Global Spa and Wellness Summit has been predicting, is, in fact now happening.  I don’t think many people really “got it” before because it was more theoretical however this is reality.  The spa industry should be all over this – and making sure that government entities recognize how valuable it would be for them to help promote their country’s spa tourism.

Tourism plan zeroes in on ‘wellness’

Medical tourism is likely to take a backseat to health and wellness programs because the Aquino administration intends to focus on those booming tourism sectors, an official said Sunday.

Tourism Undersecretary Daniel Corpuz said most of the Philippines’ major hospitals were internationally accredited but only a few foreigners were going here for treatment.

“So we would rather concentrate on non-invasive procedures or the health and wellness [programs] than procedural operations.” Corpuz told reporters at the sidelines of the National Tourism Statistics conference 2012 in Manila.

He made the statement even as Tourism Secretary Ramon Jimenez said his department would be pushing the municipality of Oslob in Cebu as a tourist destination because of its famous whale sharks.  Tourists visiting the area and Donsol in Sorsogon in Sorsogon could swim with the giant but docile creatures.

Corpuz described medical tourism was a complicated market segment and therefore hard to push.  The Tourism Department launched its medical tourism program in 2007 to boost the country’s tourism industry.  It pushed aesthetic surgery, complex orthopedic procedures and cancer and cardiovascular care among other things.

The department said the country’s beaches and resorts, world-class facilities and friendly people would entice foreigners to come here for treatment.  Macon Ramos-Araneta.

(Published in the Manila Standard Today newspaper on /2012/february/20.)

Spa Evidence Portal, www.spaevidence.com, is Live!

Here is a letter I sent a few days ago to all those who attended the Global Spa Summit in Bali.  I thought you might enjoy it as well.

Dear Colleague,

To my surprise, there were tears.  I will explain in a minute.spaevidence300x250b1 Spa Evidence Portal, www.spaevidence.com, is Live!

Yesterday, SpaEvidence.com was “officially” launched to the entire industry, to media, and to consumers via this press release: SpaEvidence.com Launches: World’s First Portal to the Medical Evidence for Spa and Wellness Therapies.  We are inviting you all to get involved, by linking directly to the portal from your website through logos and banners (like the one on the right) or even white label it to help spread the word.

We have continued to make improvements to the portal, which was first presented at the recent Global Spa Summit in Bali.  You may remember that, on the last day of the GSS, Dr. Ken Pelletier and Dr. Daniel Friedland gave outstanding presentations that led up to the unveiling of this year’s most important GSS initiative, the launch of the SpaEvidence portal.  You can read their transcribed speeches here: Dr. Pelletier and Dr. Friedland.

I also wanted to share with you directly a letter written to me by Dr. Friedland.  It addressed what happened at the end of the presentation on the SpaEvidence portal. Not only was there a standing ovation, but there were tears and we were all quite shocked and a bit overwhelmed.  Later Dr. Friedland expressed to me what he thought the tears were about.  I asked him to please write it down so that I might share it with others as I think his observations were quite profound.

Here is the letter he sent which touched me deeply and, I think, will touch you as well.

Best,
Susie

From: Daniel Friedland [daniel@supersmarthealth.com]
Sent: Friday, May 20, 2011 9:05 PM
To: Susie Ellis
Subject: The Emotion around the Presentation of the Portal

Hi Susie,

Once again many thanks for the phenomenal experience in joining you for this year’s Summit. It was a joy being with you and the remarkable group of people you assembled. I feel blessed by many new friendships and the strong sense that our presentation and the Portal will play a significant role in transforming the Spa and Wellness Industry and how and where healthcare is delivered globally.

As promised I’m getting back to you with some thoughts about why some of the delegates felt so emotional during our presentation of the portal.

Just before we left the Laguna, I spoke with Kerstin Florian, who shared with me her emotional response to the presentation. Listening to what she shared, gave depth to what I sensed… that so many in your industry have worked for so long, deeply committed to making a profound difference in the lives of their clients. They’ve seen results and know that what they have to offer has value. At the same time, many may have felt marginalized by the conventional medical community, as if what the industry has to offer is “soft.”

What I believe came though from our presentation is the revelation that no one group has a monopoly on supporting health – the journey to wholeness – for the health seekers we all care for.

Conventional medicine, no doubt, has a lot to offer, particularly for patients who are struggling to manage and cure disease. The Spa and Wellness Industry has an immense amount to offer too, especially around maintaining wellness and preventing disease, as well as providing healing and benefit with various wellness modalities to health seekers who are navigating their disease.

The Portal provides more than scientific validation around the value of various Spa and Wellness modalities. It is also a gateway through which many who have been laboring for so long with love and deep conviction, experience an emotional catharsis in discovering their life’s work validated and their purpose emboldened with meaning and significance.

I feel privileged to work with you and our team on this and to continuing our journey together…

With great warmth and appreciation,
Danny

Daniel Friedland, MD
SuperSmartHealth

My twitter address: @susieellis

Round-up of Cool Online Fitness/Wellness Gadgets Spas Should Know About

tweetwhatyoueat Round up of Cool Online Fitness/Wellness Gadgets Spas Should Know AboutAt this year’s Global Spa Summit in Bali, we were treated to several short social networking/technology talks from my favorite tech guru Marc Smith from Connected Action.  Marc is the only presenter I know in the technology space who might also make it as a standup comedian!  Click here to access a short 10 minute video of Marc on the topic of online health and fitness/wellness gadgets.  Skim through the notes Engaging Business via Technology:  Sensors – All the Rage! , or check out Marc’s powerpoint presentation.

Marc started off showing us a GSS 2011 Social Network Map. It showed Liz Terry (Managing Director, Leisure Media) as the most connected social networker at the GSS; everyone who had tweeted about GSS was on the map as well.

Marc went on to introduce us to some medical sensors.  The following is a list of the ones he thought spas should check out.  It’s a handy list that will help you get up-to-date quickly.  (Well, as up-to-date as possible for now.)  I think it is safe to say the one that got the most buzz was the the sensor you pee on and then it analyzes the effect of your diet and exercise efforts.  Have fun exploring!

  • Quantified Self.org: Helps to keep detailed records of your own health and wellness
  • Fitbit.com: You clip the device to yourself, and when you walk by your computer, the data transfers automatically.
  • Bodybugg: Uses specialized sensors to track calories burned; manages calories consumed via a web based program; tracks your steps with a built-in pedometer
  • Runkeeper: will tweet “Mark has just run 4.5 km”
  • Nike + iPod: Tracks how fast you run and socializes this. Gives you encouragement from friends to keep at it, it also satisfies any kind of competitive urge.
  • Body media: Keeps track of weight loss activity and encourages you to keep going!
  • Zeo headband: You simply sleep with it, and it tracks your sleep cycle.
  • Tweet What You Eat:  A twitter-based food diary. Use Twitter to track what you eat by ‘tweeting’ food items to your personal food diary on the web.
  • Meal Snap: iPhone app that lets you take pictures of your food, and auto-magically get back calorie and caption information.
  • Lose It!: iPhone application that helps you to stay on track each day by recording your food and exercise while staying within your budget.
  • Ovi: Wellness diary, using the “experience sampling” methodology.
  • WellApps: A website full of applications to assist in your quest for wellness.
  • BodyKey: Take it to the bathroom and urinate on it; diagnoses you
  • GoogleHealth: With a Google Health account, you can store, manage and share all of your health and wellness information in one central place. It’s available from Google at no charge.
  • Microsoft Health Vault: Similar to GoogleHealth it is an online health tool and device directory.
  • CureTogether and PatientsLikeMe: Helps to connect you with someone else who suffers from your condition; essentially a support system.
  • FourSquare badges: Unlocking badges is very motivating to people; they enjoy earning status markers.

My twitter address: @susieellis

Let the Spa Research begin! (Guess what…it already has.)

EBM2 300x260 Let the Spa Research begin! (Guess what...it already has.)Let the Spa Research begin!  (Guess what…it already has.)

When it comes to Evidenced Based Medicine (EBM) research studies that support many spa and wellness modalities (such as massage, exercise, meditation, yoga, Reiki, and the like) we need not wait to create them – they already exist.

In my previous blog post I wrote about the two Global Spa Summit (GSS) initiatives I am so excited about this year.  The one that got the most response in terms of comments was the Evidenced Based Medicine (EBM) Portal for Spa and Wellness Modalities.  (The other one, White Paper: The Future of Medical and Wellness Tourism is probably too new of a topic for many people to comment upon.)  Let me share with you what people said in response to the EBM blog post - see if you can spot the common thread:

  • “I welcome the call for evidence-based research in the spa industry.”
  • “I am so pleased to learn that there will now be major focus on getting data and facts on the actual effects and benefits of spa-ing.”
  • “Would be lovely to have an evidence based study on the important effects of spa going.”
  • “Let the research begin!”

That last line is the most illustrative of all.  Many of us believe that our industry needs to start doing research to prove its benefits.  Well, the good news is, there is already a lot of research out there.  This is something Dr. Ken Pelletier made abundantly clear at the 2010 Global Spa Summit in Istanbul.  We do not need to wait for research to happen.  What we do need to do for starters is to find the research that already exists and broadcast it.

Thankfully doing that is a lot easier, quicker and less expensive than embarking on new research studies ourselves (not that we shouldn’t in time encourage that as well).  The Internet is making databases around the world more accessible.

To be clear…there are hurdles to overcome.  Finding all the relevant databases globally is a challenge.  Navigating some of those databases is daunting.  Not all of the databases can be accessed for free.  Some of the research studies are difficult to read, etc.  Nevertheless, there is research out there and aggregating and curating it into a simple straightforward format that will be available to all for free is the goal.

I am learning that some spa and wellness modalities have more published research than others.  A few have almost none.  In addition, I anticipate that we as an industry are not likely to be happy with all the research results.  Some of it on the other hand is a pleasant surprise.  However, the right thing to do is to proceed ahead, encourage transparency and learn from what has and hasn’t already been done.  Isn’t that the point really?  It’s the way forward for our industry that seeks to help people improve their health and well-being.

Dr. Daniel Friedland, who I met at a Medical Tourism conference in LA a couple of years ago, is an expert in the arena of Evidence Based Medicine.  In fact he teaches hundreds of classes a year to medical doctors showing them how to use the various research databases available.  He is now one of the medical doctors working with the GSS to help us put together this portal.  For those who want to learn more and get a bit more up-to-speed on Evidence Based Medicine, here are two links from Dr. Daniel Friedland’s website, www.supersmarthealth.com that you might enjoy exploring.

Here is an overview Evidence Based Medicine Resource Center

Here is a list of many of the Evidence Based Medicine Databases

This collaborative project is open to anyone who wants to contribute ideas, studies, or resources (that includes money).  The more we have, the more we can do.  There is more information here.

And finally, guess what I am finding to be my primary role as the shepherd of this project?  Making sure that all of these very smart folks with their brilliant ideas contribute to an end result that will be simple, simple, simple.  Trust me, that’s my greatest challenge.

My twitter address: @susieellis

2) SpaFinder Spa Trend 2010: Year of the Hammam – Revisited

trump hammamimage003 300x274 2) SpaFinder Spa Trend 2010:  Year of the Hammam   RevisitedContinuing on with my review of SpaFinder’s 2010 Top 10 Spa Trends (and then evaluating how the trend actually developed), we predicted an increasing popularity of hammams.

Admittedly this trend took many people by surprise, in fact, I don’t think anyone really saw this one coming!  (I love it when that happens!)  Our research, however, put this one on our radar.  Having the chance to speak with many companies who create hydro and thermal experiences for spas, I knew that there were more hammams on the drawing board than in years past.  The spas at the Mandarin Oriental in Las Vegas and Trump Soho in New York were under construction and both would have hammams.  I knew that would be big news.  What I didn’t know was whether or not these spas would host authentic hammams, or if they would simply put the name hammam on a steam room (which is one of my pet peeves).  I was happy to learn that both committed to the traditional experience, even using authentic terms such as kese, pestemal, and belly stone for example.  The New York Times even made it a point to compliment the effort toward authenticity.

Here is what we wrote about the trend a year ago:

Spa Trend #2:  The Year of the Hammam

With spa-goers increasingly seeking authenticity, tradition, and that magical spa experience that also offers true results, the Eastern European/Middle Eastern/North African hammam (hamam in Turkey) represents one of the hottest trends for 2010, albeit with a distinctly modern expression. This is the year in which people who’ve never heard the term hammam will learn its meaning, and those already familiar with it will discover new places to experience it.

Anyone who has sampled this age-old ritual of cleansing and purification will not be surprised by its rising popularity. The combination of a vigorous full-body scrub and bubbly soaping, now often capped by a full-body massage, makes for an extraordinary experience, with results that last weeks. A traditional hammam, from an Arabic word meaning “heat,” consists of a hot room (the sıcaklık, or hararet), a warm, intermediate room, and the cool room (or soğukluk). And these are not ordinary rooms but typically architectural marvels.

Spa-goers love hammams because one can extend this Eastern European/Middle Eastern/North African multicircuit bathing experience for hours. Spa owners love them because of their photogenic “wow” design and the opportunity to make money, since the treatment requires a therapist and allows for top dollar/Euro pricing. And although traditionally they’ve been a same-sex experience, new modern twists have broadened the experience to couples.

Travel to venerable hammams like the 16th-century Çemberlita in Istanbul will increase, while brand-new spas will unveil distinctly modern incarnations. Introduced to the modern spa scene by lavish Middle Eastern resort spas (such as Dubai’s One and Only Royal Mirage or Morocco’s La Mamounia), next-generation versions are already gaining popularity in Europe, where top spa builders and product manufacturers report a serious increase in requests for a hammam component in new spa design. The trend is hitting North America: Ten Spa in Winnipeg, Canada opened a few years ago with a hamam and offers a variety of experiences including their “Hamam Fully Loaded” treatment. This year both the Drift Spa at Palms Place and Mandarin Oriental in Las Vegas recently rolled out hammams, as did the new InterContinental Montelucia in Arizona. Trump Soho in Manhattan (slated for early 2010) will boast separate luxury hammams for men and women. And expect Turkish hammams in both the Traymore and Epic Hotels in Miami. You can also expect more floating versions on cruise ships soon.

And delegates attending the 2010 Global Spa Summit (fittingly taking place in Istanbul next May) will sample both ancient and modern local interpretations. In the future, look for sauna or steam rooms around the world inappropriately labeled “hammams” to be taken to task as the industry commits to higher standards of authenticity.

So how did we do?  I think this one was a mixed bag; clearly there was buzz about hammams as expected, however, there were several on the drawing board that were nixed due to the recession.  I was somewhat disappointed to find out that some hammams in the U.S. (Drift Spa, Traymore and Epic) are still used as steam rooms without the great scrubbing, soaping, and detoxing ritual that makes it such a great treatment.

On the other hand, I was really impressed with some of the exciting new products that gave nods to the hammam including:  The Red Flower Hammam Range, Davines Hammam Soap Ritual,  and the wonderfully fragrant line of hammam blend oils from [comfort zone].

Finally, I am proud of the fact that our alliance with NewBeauty Magazine, which now includes a SpaFinder supplement with each issue, showcased hammams in their inaugural issue!  Furthermore, because the Global Spa Summit was held in Istanbul, and most of the 250 delegates experienced a traditional hammam ritual, I am very optomistic that we will continue to see more true hammams develop around the world.

So, my grade for this trend would be an A -.  I am giving myself some extra credit for having taken the risk to predict something totally out of the blue!

More information on Hammam.

My twitter address: @susieellis