Category Archives: research

NY Times Article: Destination: Wellness – Not so Flattering

nytimesdestinationwellness 150x150 NY Times Article:  Destination: Wellness   Not so FlatteringHappy New Year to everyone!

While I had planned this New Year’s Day post to be my answer to the often debated 2012 question “Should our industry get rid of the word spa?” that will have to wait until my next post.  I feel compelled to share the December 28th NY Time’s Article called Destination: Wellness written by Jesse McKinley as well as my response to the piece.  First…check out his lengthy article that was, I am afraid, not very flattering to our spa and wellness industry. (Check out the comments also.) Continue reading

Issue 5: Did you know each country has an “innovation” score?

globalcompetitiveness Issue 5: Did you know each country has an innovation score?

Innovation: it’s just as important to countries as it is to businesses and organizations.

For countries around the world, innovation can be a central driver of economic growth, development and jobs.

Did you know each country has as an “innovation” score? The World Economic Forum’s 500+ page “Global Competitiveness Report 2011-2012” ranks 142 countries according to a variety of factors such as “Innovation and Sophistication Factors.” The “Global Innovation Index” by INSEAD (an international graduate business school and research institution) is a collaborative document exceeding 300 pages that ranks 125 countries.

Take a look at these two top 10 lists. Can we learn a thing or two from these countries? Do they also excel in health and wellness innovation? Or in hospitality innovation? Which countries are the most innovative when it comes to spa? (A point of discussion planned for the Global Spa & Wellness Summit this June in Aspen, Colorado.) It’s all up for discussion this weekend. What do you think?

World Economic Forum’s “Innovation and Sophistication Factor” ranking 2011-2012Top 10:
1. Switzerland
2. Sweden
3. Japan
4. Finland
5. Germany
6. United States
7. Israel
8. Denmark
9. Netherlands
10. Taiwan (China)
INSEAD “Global Innovation Index” ranking 2011Top 10:
1. Switzerland
2. Sweden
3. Singapore
4. Hong Kong (China)
5. Finland
6. Denmark
7. United States
8. Canada
9. Netherlands
10. United Kingdom

Check out these reports in more detail:

World Economic Forum’s “Global Competitiveness Report 2011-2012″
In 500+ pages, the word innovation is used 1022 times. Wellness is mentioned once.

“Global Innovation Index” by INSEAD

This report covers 125 economies, which account for 93.2% of the world’s population and 98.0% of the world’s Gross Domestic Product. Talk about comprehensive.

You talked TED. We listened. And made a list.

In the last issue of the Weekender, we asked about your favorite TED talks. Check out who your peers are watching:

Judy Chapman, Wellness & Spa Curator, Karma Resorts
Thandie Newton’s Embracing Otherness, embracing myself
Shawn Anchor’s Happy Secret to better work

Sallie Fraenkel, EVP – Corporate Development Relations, SpaFinder, Inc.
Nigel Marsh’s How to Make Work-Life Balance Work
Peter Diamondis’ Abundance is Our Future

Jesper, Managing Director, Serena Spa Pvt. Ltd.
Paul Gliding’s The Earth is Full

Farida Chettab Brouwer, Managing Director, Salamander Lifestyle
Jane Fonda’s Life’s 3rd Act

Adria Lake, Founder, AW Lake Spa Concepts
Itay Talgam’s Lead like the great conductors

Krishna Walker, Owner, Krishna Blu Body Studio
Jill Bolte Taylor’s A Stroke of Insight

Diana Mestre, Mestre & Mestre
Bunker Roy’s Lecciones de un Movimiento de Descalzos

Sylvia Gonzalez, Manager, Miami Life Center
Simon Sinek’s How Great Leaders Inspire Action

Jess Grippo, Employee at Mac
Alisa Vitti’s Loving Your Lady Parts as a Path to Success

Jeremy McCarthy, Director, Global Spa Development and Operations
Neil Pasricha’s 1000 Awesome Things
Matt Ridley’s When Ideas Have Sex
Dan Buettner’s How to Live to Be 100
Daniel Kahneman’s Experiencing Self vs. Remembering Self

Michael Bartura, East West Learning Centre, Singapore
Sir Ken Robinson’s Bring On The Learning Revolution!
Simon Sinek’s How Great Leaders Inspire Action

Lori Hutchinson, Hutchinson Consulting
Brene Brown’s The Power of Vulnerability

Medical Tourism Taking a Back Seat to Wellness Tourism

WellnessTourismReport Medical Tourism Taking a Back Seat to Wellness TourismI rarely do this, however am making an exception in this case because I feel it is that important.  Rather than just giving you a link to an article, I am retyping the entire article here for you (with attribution, of course).  It is from today’s (Feb 20, 2012) Manila Standard Daily newspaper and  titled, Tourism plan zeroes in on ‘wellness.’

The reason this is important is because it shows that what the research from the Global Spa and Wellness Summit has been predicting, is, in fact now happening.  I don’t think many people really “got it” before because it was more theoretical however this is reality.  The spa industry should be all over this – and making sure that government entities recognize how valuable it would be for them to help promote their country’s spa tourism.

Tourism plan zeroes in on ‘wellness’

Medical tourism is likely to take a backseat to health and wellness programs because the Aquino administration intends to focus on those booming tourism sectors, an official said Sunday.

Tourism Undersecretary Daniel Corpuz said most of the Philippines’ major hospitals were internationally accredited but only a few foreigners were going here for treatment.

“So we would rather concentrate on non-invasive procedures or the health and wellness [programs] than procedural operations.” Corpuz told reporters at the sidelines of the National Tourism Statistics conference 2012 in Manila.

He made the statement even as Tourism Secretary Ramon Jimenez said his department would be pushing the municipality of Oslob in Cebu as a tourist destination because of its famous whale sharks.  Tourists visiting the area and Donsol in Sorsogon in Sorsogon could swim with the giant but docile creatures.

Corpuz described medical tourism was a complicated market segment and therefore hard to push.  The Tourism Department launched its medical tourism program in 2007 to boost the country’s tourism industry.  It pushed aesthetic surgery, complex orthopedic procedures and cancer and cardiovascular care among other things.

The department said the country’s beaches and resorts, world-class facilities and friendly people would entice foreigners to come here for treatment.  Macon Ramos-Araneta.

(Published in the Manila Standard Today newspaper on /2012/february/20.)

Spa Trend Analysis 2011: Surprising Special Events

events 258x300 Spa Trend Analysis 2011:  Surprising Special EventsThis was our 10th spa trend prediction for 2011 and while we are definitely seeing new and creative special events added to spa programs, I think we are also learning that if you get too narrow on a theme or topic, you might have a hard time attracting enough participants.  For example, while gluten free programs seem to be super popular and filling up quickly in many spas, the “Sisterhood of Survivors” retreat at Miraval offered for those who have been touched by suicide, had to be cancelled due to low enrollment.  (Kudos to them for giving it a try, however!)  On the other hand, Six Senses brought Richard Branson to Soneva Fushi a few months ago for a pow wow on SLOW LIFE.  That was impressive – and definitely a surprise to me!    http://www.youtube.com/watch?v=jziWaqtNJGI  I think that this trend prediction deserves a B.  Good…but not excellent – it has a ways to go.

Downright surprising special events and activities will continue to pop up at both destination and resort spas. The “spa surprises’” will span everything from dramatically more unique, super-targeted “specialty weeks” — fun, even quirky, new activities for spa-goers — and unusual programs aimed at groups, far more imaginative than the old “golf and spa” package.

Destination spas have, of course, been doing yoga and healthy cooking “weeks” for years, but retreats are moving in bold new directions. Consider Solace Spa at Boyne Mountain’s (Michigan, U.S.) “Trapeze Experience,” where trapeze artists teach spa-goers to soar through the air like circus performers, and artsy, creativity-focused weeks like Canyon Ranch’s “Don’t Worry, Bead Happy” jewelry-making retreats, or “Raw Food Week” at Canada’s Spa Eastman, and “Gluten-Free Cooking Week” at Baja California’s Rancho La Puerta. And celebrity authors, artists, actors (even politicians) now headline these specialty weeks. For instance, Soneva Fushi Six Senses’ (Maldives) recent “Dine and Dive Week” was headed up by Fabien Cousteau (Jacques’ son), and featured an island bicycle race where the slowest bicyclist wins. The trend also embraces the serious: i.e., Miraval Arizona’s (Arizona, U.S.) “Sisterhood of Survivors” retreat, for those who have survived a loved one’s suicide.

Hotel/resort spas (also getting into “specialty weeks”) will continue to surprise traditional and business groups with unpredictable programming. Consider Sanderling Resort & Spa’s (North Carolina, U.S.) monthly “artisanal butchering classes” or Stoweflake Mountain Resort & Spa’s (Vermont, U.S.) “Naked Table Project,” where guests make a “simple family table from scratch,” and then join tables together for a locally grown feast. The Montage Resort & Spa (California, U.S.) offers falconry and “Plein Air Painting” programs, while Joie de Vivre Hospitality’s (U.S.) boutique spa hotels’ “Joy of Meetings” program includes bubble-blowing and kite-flying to relieve stress in business meetings.

If therapeutic carpentry and tight-rope walking are any indication, the sky’s the limit with the spa programming surprises ahead.

This wraps up our 2011 spa trend analysis – hope you enjoyed it.  I would be happy to hear from anyone regarding your agreement/disagreement about the analysis.  Did we grade ourselves too high?  Too low?  Next I will do a quick commentary on our 2011 Hot & Getting Hotter List and the 2011 Counter Trends – then we get to move to the exciting new trend forecast for 2012!  If you are curious and want a sneak peek of what’s on our radar for 2012, check out this link.  http://www.spafinder.com/about/press_release.jsp?relId=239

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Spa Trend Analysis 2011: Extreme Beauty: Spa Edition

botox.istockphoto 201x300 Spa Trend Analysis 2011:  Extreme Beauty: Spa Edition

This, the 8th trend we identified in our list of the Top 10 SpaFinder trends for 2011, was all about the lengths people will go to (especially women) for beauty.  Rereading what we wrote a year ago, I was struck by our prediction that the use of the term ”stem cell” would become huge.  How right we were.  In fact here is verbiage from a press release that landed on my desk just today!  Cellure, the first skin care line introduced to the U.S. that uses adult human stem cell technology, is truly changing the face of skin care…The revolutionary beauty brand of the leading stem cell research facility in Korea has… Have a look at what we wrote about Extreme Beauty last year:

The common element in spa beauty these days is that beauty-seekers are pushing all known boundaries and taking it to the max.

Extremes are, of course, easy to spot when surveying the new technologies and scientific innovations appearing on the market with increasing regularity. Lash stimulators and extensions are not new, but are definitely gathering steam. We are now “beyond Botox,” the botulinum toxin (itself extreme) that fueled the medi-spa industry when the FDA approved it in 2002. There are now all sorts of fillers and other injectables with ever-increasing potency, each longer lasting than the one that preceded it. “Stem cell” is the latest lightening rod term being used (mostly by marketing departments at the moment), and applied to everything from “stem cell facials” to stem cells in skincare products to “stem cell facelifts.” Plasma therapy for cosmetic uses is also a new buzz concept…yes, that’s where a person’s blood is drawn, their platelet-rich plasma is extracted, and then re-injected into their wrinkles, etc. And how about the extremely un-invasive new (FDA-approved) Ultherapy (no anesthesia, no surgery), which uses ultrasound to regenerate collagen deep under the skin, shifting the skin into a youthful position.

Plus, let’s talk about extreme pain, which is something people seem to be tolerating more and more, as long as it delivers the goods. Facial injectables have always been somewhat painful — derma-rolling hurts, chemical peels can be uncomfortable and the zapping of lasers is no picnic. Facial massage, for example (long a popular component of all spa facials), is, in some cases, now being administered to the point of agony. One example is the Buccal Technique, an intense facial massage performed from inside the mouth…reported to be acutely painful, but still popular among the likes of Keira Knightley and Angelina Jolie.

Spa and wellness approaches where pain meets pleasure seem to be rising in popularity over their “kinder and gentler” brethren. Witness the upsurge in military-style boot camps, Rolfing, Bikram yoga, Thai massage and vigorous scrubs in Turkish hammams or Korean bathhouses. People are embracing things like alternating the searing heat of a Russian sauna with a dip in an icy pool because they find the results worth it. Check out the new Sparkling Hills Resort and Spa in Canada, where one of the newest European-imported modalities, Chryotherapy (cold therapy), can be experienced. Labeled the “cold sauna,” it involves three minutes in a room that is -110 degrees Celsius!

Facials aren’t just for faces anymore; they’re now being extended to every “extremity”…and we do mean the whole body. Back, foot and hand facials have been around for a couple of years, but what about “booty” and “vagina” facials? The Smooth Synergy Day Spa in New York will pamper your “booty” — exfoliate it, use microcurrent therapy to help reduce the appearance of cellulite, and then even apply spray tan! Phit, another New York spa, focuses on pelvic health, and “encourages good muscle tone,” and “restores labial and vulvar contour to a plump firmness” with a process involving lasers.

Even organics and natural products are being taken to extremes, as evidenced by the extraordinary lengths many brands will go to assert their hardcore purity. “Internal beauty” is emphasized with increasing vigor. Raw cuisine is becoming popular during intense detox retreats: Fresh Start in Canada has a 14-day detox (no pain, no gain!) with a 100% raw food menu for the 50% of days guests are actually allowed to eat solid food. Dr. Howard Murad’s new book, The Water Secret, makes the radical, but convincing, claim that one doesn’t need to drink eight glasses of water a day. Instead, one should “eat one’s water” through fresh fruits and vegetables, providing our cells with a much more nutritious, effective water source. Phyto 5 products (out of Switzerland) have a unique approach, suggesting that “true beauty is health made visible,” with products that are really energy medicine. And now there’s the possibility of re-attaining “virgin hair,” according to innovative new hair color products like INOA that eliminate damaging chemical developers.

And finally, what might be considered the most interesting extreme: More people’s comfort levels with simultaneously embracing both the “yin” of the natural and the “yang” of invasive, medical beauty procedures. It isn’t either/or anymore. (A tangible example: The popular NewBeauty magazine now features a dedicated SpaFinder section in each issue.) In the end, people are increasingly demanding extreme results, and they’re happy to pay the price for it. At a staggering $679 billion annually, the beauty and anti-aging sector represents by far the largest share of the estimated $1.9 trillion wellness market.* Expect even more extremely profitable, extreme beauty innovations hitting your local spa next year.

* 2010 SRI International Report, Spas & the Global Wellness Market: Synergies & Opportunities

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