Had an interesting conversation this evening with Emanuel Berger, managing director for the Victoria-Jungfrau Collection. Several of his properties – all in Switzerland – have outstanding spas. I asked Mr. Berger which hospitality school in the world he would rate number one. He said that he still feels Lausanne Hotel School is best – and confessed to being a bit prejudiced because he is on the school’s advisory board.
I did think it interesting to hear him compare Lausanne with Cornell (the school he considers number two). He feels that the emphasis at Cornell is on numbers – marketing, profitability, revenue management, etc. – and that the Swiss school stresses the art of service and management. He did also say that a spa management course is very much needed. At the moment there isn’t anything spa-related at the Lausanne Hotel School. I know that Cornell has had a spa course taught by Dr. Mary Tabacchi for quite some time. Both schools, in my opinion, could use more spa management training programs. We need that expertise in our industry.
After years of answering spa questions for publications as well as writing pieces about and for the spa community through the "Spa Finder Insider", I am excited to throw off editorial constraints and enter the blogging world! I think of this as my write anything, say anything, have an opinion on anything spa-related forum. Feel free to join in the discussion--agree or disagree with me, contribute your thoughts/spa experiences, and let’s just have some fun! 
Spa management is increasing in popularity.